Trade-asy Online Store

Terms and Conditions

• About These Terms And Conditions
• Legal Capacity To Transact
• Placing Your Order
• Cancellation of Order
  
• Payment Methods And Processing
• GST
• Prices
• MRRP
• Supply Of Your Products
• Delivery Of Your Products
• Your Rights To Return A Product
• Computer Hardware - Exclusions and Limitations
• Our Liability
• Content Accuracy
• Your Data - Use And Protection
• Credit Card Fraud
• General
• Force Majeure
• Governing Law
  • 
    



About These Terms And Conditions

In these Terms and Conditions "we" and "us" mean Trade-asy Online Store ABN 51 639 864 954 of 1/42 Lawson Street, WA 6102 Australia, and "you" means you the customer.

These Terms and Conditions together with your Order constitute the entire Contract between us and you for the supply of Products. No other Terms and Conditions will apply. The Contract cannot be varied unless we agree to vary it in writing or by email.




Legal Capacity To Transact

If you are under the age eighteen (18) years you can not place orders with Trade-asy.

By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years.

Should Trade-asy suffer any damage or other losses as a result of a transaction entered into by a minor, Trade-asy reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with Trade-asy.




Placing Your Order

You may place an Order by filling in the Order Form on the Trade-asy Web Site and clicking the "Submit My Order" button.

When you place your Order, we will issue you with an Order Number. We will do this by email.

By placing an Order, you make an offer to us to purchase the Products you have selected based on these Terms and Conditions.Information contained on the Trade-asy website constitutes an invitation to treat. No information on our website constitutes or should be deemed as an offer by us to supply any Products, however Trade-asy will make every effort to supply Products to you.We will notify you that your order is being processed by sending you an Order Confirmation and tax invoice via email, however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud. Trade-asy and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when we send you an email confirming shipment of the goods you have ordered. If we cannot process or accept your Order after payment is received we will contact you by email or telephone.

Cancellation of Order

Cancellation may be allowed after the order status is updated to "Confirmed" and the cancellation of order may incur a cancellation fee. The cancellation fee will be 30% of the specific order's total. The acceptance of the cancellation of order is totally under TradEasy Enteprises's discretion.

 

Payment Methods And Processing

 

Trade-asy currently accepts PayPal, BPAY, Visa, MasterCard and American Express only.

Payment processing will not begin until we receive all the information we need.

Orders placed on a weekend or a Public holiday will not begin payment processing until the next business day.

Business days are Monday through Friday, excluding NSW Public holidays.

We process credit card and PayPal payments after you click the "Submit My Order" button.

Where you pay by BPAY you must pay the price payable in Australian dollars as indicated on your Order Confirmation within 7 days from the date that you receive your Order Confirmation.

If a BPAY payment is not received within 10 days from the date that you receive your Order Confirmation, Trade-asy reserves the right to cancel the transaction.

For credit card and PayPal payments we will email a tax invoice to you with your Order Confirmation. Where you pay by BPAY a tax invoice will be sent to you via email after your payment has been confirmed. Your tax invoice is your proof of purchase.

Please Note:




GST

Trade-asy purchases include GST unless otherwise stated on a Product listing.




Prices

Trade-asy always seeks to list Products with the most competitive prices.

Trade-asy reserves the right to change prices for Products displayed at Trade-asy at any time.




MRRP - Manufacturer’s Recommended Retail Price

The MRRP is the sale price suggested by the manufacturer or distributor of merchandise.




Supply Of Your Products

Subject to these Terms and Conditions, we will supply to you the Products indicated on your Order Confirmation.

When your Order items have been dispatched, we will email you to confirm shipment of each item including a tracking number for each item.




Delivery Of Your Products

Delivery time takes up to 10 working days from the date your payment is received. Please note that BPAY payments take 1-2 business days to process.

Where you have purchased a Product that is dispatched from our overseas warehouse, delivery time after payment processing may take up to 3 weeks.

In all instances estimated delivery times will be displayed at the check out for your Product.

Trade-asy makes every effort to deliver your Product according to the estimated delivery times provided by Trade-asy at checkout. The estimated delivery times are in business days (Monday through Friday) excluding Public holidays.

Although every effort is made to ship your Order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us here

We encourage you to visit the "Your Account" section on our website to view the delivery status of your Products.

Unless otherwise agreed by us, we will deliver your Products to the address indicated on your Order Confirmation. If no-one is available to take delivery of your Products, our carrier (Australia Post eParcel) will leave a card so you can pick-up your Product from your local Post Office. Where delivery is by our courier service and no-one is available to take delivery, they will leave a card requesting you to telephone them to arrange a suitable time and date for delivery.

We will use our reasonable efforts to deliver your Products to you within the estimated delivery time indicated on your Order Confirmation; however, we do not guarantee that we will deliver within this time frame.

Title and risk of loss to all Products will pass to you on delivery.




Your Rights To Return A Product

No refunds, credit or replacements are offered if you have changed your mind about the product, make an incorrect choice, or failed to verify and accurately provide information when placing an Order.

Dead On Arrival Products - "DOA"

A Trade-asy Product is considered DOA if it shows symptoms of a failure, or is discovered to be broken when first taken from its packaging.

A Trade-asy Customer Service member will provisionally determine whether the Product is DOA. Where a Product is provisionally determined as DOA we will arrange to replace the Product.

Refunds will only be offered where a replacement Product can not be provided.

Where Trade-asy has provisionally determined that a Product is DOA, return shipping will be arranged at the expense of Trade-asy.

If the Product is deemed by Customer Services NOT to be DOA, Trade-asy may in its absolute discretion refuse to replace the Product or offer you a refund for the Product.

When a Product is replaced, your replacement Product becomes your property and the returned DOA Product becomes our property.

When a refund is given, the returned DOA Product becomes our property.

Trade-asy reserves the right to test any returned DOA Product. If the condition of the Product was misrepresented to us by the customer, Trade-asy will impose a $35 handling and administration fee.

Product Problems After Delivery

If your item arrives DOA (Dead On Arrival) or you find a defect arises after delivery and a valid claim is received by Customer Service within 30 days of delivery, Trade-asy will exchange the Product where possible, or refund you the purchase price of the Product. Should you contact us outside the 30 day period customer service management will consider each claim on a case by case basis on its merits.

Where we agree to replace the Product or refund you the purchase price of the Product, you must first return the defective Product to us. You will be obliged to pay for the return of the Product if the item is sent after 30 days from dispatch.

We will make arrangements with you for the return of the Product.

The delivery time for replacing the Product will be the same as stated for the original Product.

Replacement Products are provided with the same Warranty as the returned Product.

Return Authorisation Number - A Must Have

A Return Authorisation Number (RAN) is required for both replacement Products and refunds.

Where Customer Service has provisionally determined that a Product is DOA, Customer Service will issue you with a RAN. Products can not be returned without a RAN. The Product should be returned to Trade-asy within 30 calendar days of the issuance of the RAN. All Products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the Product.

Organising the Return of DOA Products

DOA Products must be returned whenever we agree to replace the Product or provide you with a refund.

Where you received a DOA Product by Australia Post eParcel, Customer Service will email you a PDF docket containing a RAN which you must affix to the Product. You must then leave the Product at any Australia Post Office.

Where you have received a DOA Product by our courier service, we will make arrangements with our courier service for collection of the Product, and will notify you when they will collect the Product from you.

When a Replacement Product is arranged:

When a Refund is arranged:

Some Products - Manufacturer Only Warranty

Some Products sold through Trade-asy are serviced and supported exclusively by their manufacturer in accordance the warranty information provided on the listing.

For items advertised and sold with manufacturer’s warranty, we would ask you to contact the manufacturer or supplier in the first instance for replacement or repair under the warranty terms. If the manufacturer is unable to comply, Trade-asy will replace the item or issue a refund of your purchase price for that item.


Computer Hardware - Exclusions and Limitations

 

Trade-asy is not liable for any damage to or loss of any programs, data, or other information stored on any media contained within electronic or computing Products. Recovery and reinstallation of system and application software and user data are not covered under any Trade-asy warranty.

In relation to any computing media Product, or any computing hardware Product or computing part contained within a Product, Trade-asy will not be responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory, including but not limited to lost profits, downtime, goodwill, damage to or replacement of equipment and property, any costs of recovering, reprogramming, or reproducing any program or data stored in or used with Trade-asy Products supplied to you, and any failure to maintain the confidentiality of data stored on the Product. Trade-asy specifically does not represent that it will be able to repair any Product under warranty or make a Product exchange without risk to or loss of programs or data.

Where a computing Product needs to be returned to Trade-asy for replacement or a refund, Trade-asy will in no manner whatsoever be responsible for any data you may leave on the computing Product.




Our Liability

We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.

Our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

Content Accuracy

All content in Trade-asy.com website include prices, images, features & specifications are subject to change without notice.
While every attempt has been made by TradEasy Enterprises to be accurate in the production of this information,
possible errors or omissions may still occur. TradEasy Enterprises neither assumes legal liability or responsibility for the accuracy,
completeness or usefulness of any product information supplied.




Your Data - Use And Protection

By placing your Order, you agree that we may store, process and use data collected from your Order Form for the purposes of processing your Order. If you so indicate on the appropriate section of your Order Form, by placing your Order you also agree that we may use such data, other than credit card details, in order to provide you with information from time to time on other Trade-asy Products that may be of interest to you. If you do not agree to our using such data in order to provide you with information on other Trade-asy Products, you should indicate your non-agreement on the appropriate section of your Order Form. You may obtain a copy of the data held by us concerning you on request in writing. We reserve the right to charge an administration fee for processing such request. If any data held by us concerning you is incorrect, we will correct it on your written request. Please refer to our Privacy Statement.




Credit Card Fraud

Whilst Trade-asy employs the latest in Secure Sockets Layer (SSL) technology software for its transactions with our customers, Trade-asy will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an unauthorised manner.




General

You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of Trade-asy. Any unauthorized assignment shall be deemed null and void.

If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby.

Under the Trade Practices Act 1974 ("Act"), where implied conditions and warranties cannot be excluded, any liability in Trade-asy for breach of such conditions and warranties (other than a condition or warranty implied by section 69 of the Act) shall be limited, at the option Trade-asy, to the replacement of the Product(s) or the re-supply of the same Product(s); the payment of the cost of replacing the Product(s) or of acquiring equivalent Product(s).

Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition.

Trade-asy reserves the right to change the Terms and Conditions of sale at any time.

No Trade-asy employee or agent has the authority to vary any of the Terms and Conditions governing any sale.




Force Majeure

Trade-asy shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of Trade-asy, and Trade-asy shall be entitled to a reasonable extension of time for the performance of such obligations.




Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of New South Wales and shall be subject to the non-exclusive jurisdiction of the courts of New South Wales.